Category Archives: Psychology for UX Design

How to write user personas

For each of your product’sĀ user segments, you will want to write up a brief description of those users in terms of their characteristics, general tasks, and usability requirements. One way to approach this task is to use personas, a modelling … Continue reading

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User requirements: Understanding your users’ characteristics

Once you have made an initial list of user segments or roles for your product, your next step is to understand the general characteristics of users in each group. Understanding your users can help you design the product to meet … Continue reading

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What user interface designers need to know about how human memory works

Human memory is complex and a little mysterious. Unlike electronic data storage, human memory is not perfectly reliable and predictable. In this section, we’ll take a whirlwind tour of what we know about human memory, and then we’ll think about … Continue reading

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How users’ skills and competence improve with practice

As users gain experience with using a product, their skill tends to improve in the following ways: Increasing knowledge of the product’s capabilities (what it can do) Increasing knowledge of how to perform tasks, and how to deal with special … Continue reading

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Designing software for different user skill levels

As a user interface designer, you’ll need to think about how you will make your software product understandable and learnable for beginners while at the same time not hindering experts from working productively. The general skill levels of people using … Continue reading

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Security usability: Designing usable software security measures

Security is critical in many software applications, but security measures often are seen as annoyances that negatively impact the user experience. The essential purpose of security, however, is to protect users (and other stakeholders) from more serious negative experiences. For … Continue reading

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